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Approve a Sole Source Annual Software Renewal with CentralSquare Technologies for Computer-Aided Dispatch (CAD), Records Management (RMS), Jail Management (JMS), And First-Two Applications, And Approve the Purchase of CentralSquare Citizenlink AI
It is recommended that the City Council take the following actions:
1) Approve a sole source, one-year annual renewal with CentralSquare Technologies, the City's existing/incumbent provider, for recurring software, support, and maintenance of the City's Computer-Aided Dispatch (CAD), Records Management System (RMS), Jail Management System (JMS), and FirstTwo applications in an amount not-to-exceed $326,508 (base renewal of $310,960 plus a 5% contingency; and,
2) Approve the sole source purchase of CentralSquare CitizenLink AI, an AI-driven non-emergency call triage application, in the amount of $51,000; and,
3) Authorize the City Manager, or designee, to execute the one-year renewal with CentralSquare Technologies on behalf of the City and any subsequent documents, amendments, or renewals, subject to approval as to form by the City Attorney.